Terms of Service

Effective date: 1 January 2026  ·  Version 1.0

⚠ Draft — Replace with your finalised legal text This page is a structural skeleton. The section headings and clause structure are correct for a UK-based SaaS/fintech platform; however, the body text must be reviewed and approved by your legal counsel before this page goes live. Do not rely on the placeholder text below as actual legal advice or binding terms.

Contents

  1. Acceptance of Terms
  2. Description of Services
  3. Accounts and Access Keys
  4. Permitted Use
  5. Prohibited Use
  6. Payment and Billing
  7. Intellectual Property
  8. Data and Privacy
  9. Service Availability
  10. Limitation of Liability
  11. Indemnification
  12. Termination
  13. Governing Law
  14. Changes to These Terms
  15. Contact

1. Acceptance of Terms

By accessing or using any part of the 1FRX platform, APIs, or associated services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you may not access or use the Services.

These Terms constitute a legally binding agreement between you (or the organisation you represent) and 1FRX Ltd, registered in England and Wales ("1FRX", "we", "us", or "our"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

2. Description of Services

1FRX provides a cloud-based API platform offering programmatic access to image generation, PDF rendering, audio synthesis, web screenshot capture, document parsing, and related automation services. We also provide software development, API integration, and consultancy services for clients in the financial services sector.

The Services are provided on a subscription basis. Specific features, rate limits, and support levels depend on your selected plan as described on the Pricing page.

3. Accounts and Access Keys

3.1 Account Registration

To use the paid Services, you must create an account and generate an API key via the Dashboard. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

3.2 API Keys

API keys are issued per account and must not be shared publicly or embedded in client-side code accessible to third parties. You must immediately notify us at hello@1frx.com if you suspect unauthorised use of your key. We reserve the right to revoke keys that are misused or that violate these Terms.

3.3 Eligibility

You must be at least 18 years of age and capable of entering into a legally binding agreement to use the Services. The Services are not directed at consumers; they are intended for business and developer use.

4. Permitted Use

Subject to these Terms and payment of applicable fees, 1FRX grants you a limited, non-exclusive, non-transferable licence to access and use the Services for your internal business purposes. This includes:

5. Prohibited Use

You may not use the Services to:

6. Payment and Billing

6.1 Fees

Subscription fees are charged monthly or annually as selected at the time of purchase. All fees are stated in GBP and are exclusive of VAT unless stated otherwise. You authorise us to charge your payment method on a recurring basis.

6.2 Refunds

[PLACEHOLDER — Insert your refund policy here, e.g. whether you offer a pro-rated refund for annual plans cancelled mid-term.]

6.3 Failed Payments

If a payment fails, we will attempt to notify you. Access may be suspended after [X] days of non-payment. We are not liable for any loss resulting from service suspension due to non-payment.

6.4 Price Changes

We reserve the right to modify pricing with [30 days'] notice. Continued use of the Services after a price change constitutes acceptance of the new pricing.

7. Intellectual Property

7.1 Our IP

All software, algorithms, models, documentation, designs, and trademarks associated with the 1FRX platform are the exclusive property of 1FRX Ltd or its licensors. These Terms do not transfer any ownership rights to you.

7.2 Your Content

You retain all ownership rights to content you submit to the Services (e.g. text prompts, uploaded documents). By submitting content, you grant us a limited licence to process it solely for the purpose of providing the Services to you.

7.3 Output

Generated outputs (images, PDFs, audio) are provided for your use subject to applicable law. You are responsible for ensuring that your use of generated outputs does not infringe third-party intellectual property rights.

8. Data and Privacy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the processing of your data as described therein.

Where you process personal data of third parties using our APIs, you act as a data controller and are responsible for ensuring that such processing has a lawful basis under the UK GDPR and any applicable data protection legislation.

9. Service Availability

We target 99.9% uptime for the API infrastructure but do not guarantee uninterrupted availability. Planned maintenance will be communicated where reasonably practicable. We are not liable for losses arising from downtime beyond direct fees paid for the affected period.

We reserve the right to modify, suspend, or discontinue any feature of the Services with reasonable notice, except where circumstances require immediate action for security or legal reasons.

10. Limitation of Liability

To the maximum extent permitted by applicable law, 1FRX's total liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the fees paid by you to 1FRX in the 12 months preceding the event giving rise to the claim.

1FRX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of business opportunities, even if advised of the possibility of such damages.

Nothing in these Terms excludes liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.

11. Indemnification

You agree to indemnify, defend, and hold harmless 1FRX and its officers, directors, employees, and agents from and against any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from: (a) your use of the Services in violation of these Terms; (b) your violation of any applicable law or regulation; or (c) your infringement of any third-party rights.

12. Termination

Either party may terminate these Terms at any time. You may close your account from the Dashboard or by contacting us at hello@1frx.com.

We may suspend or terminate your access immediately and without notice if we reasonably believe you have violated these Terms, applicable law, or pose a risk to the security or integrity of the platform.

On termination, your licence to use the Services ceases immediately. We may retain data for the period required by law and as described in the Privacy Policy, after which it will be deleted.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless mandatory consumer protection laws in your jurisdiction require otherwise.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. Material changes will be communicated to account holders by email or via an in-product notice at least 14 days before they take effect. Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. Contact

Questions about these Terms? Reach us at: